📂 Data Collection Mechanism

When users access the SOC JSC website, application, or extension, the system may automatically collect some technical data such as IP address, cookies, and any information that users voluntarily provide (email, registration forms, feedback, surveys, etc.).

This collection aims to analyze behavior, improve services, and better assist users.

For Web3 applications and crypto wallets:

• SOC JSC does not collect seed phrases, private keys, wallet passwords, or any sensitive data related to users' digital assets.

• The application only processes necessary technical data (such as blockchain wallet addresses, signed transaction information, blockchain network data) to serve the connection and operation of the wallet.

For decentralized applications (dApps):

• SOC JSC does not collect personal data.

• If data is generated, it will be stored on the user's, company's, or their partner's server, not directly collected or retained by SOC JSC.

📋 Scope of Use

The information collected (except for Web3/dApps as mentioned above) will only be used for the following purposes:

• Answer user queries and provide assistance.

• Provide information about updates.

• Enhance product content and interface.

• Conduct user behavior surveys and research.

• Execute promotional service activities.

When necessary, SOC JSC may share information with trusted third parties to serve the above purposes, ensuring it is not used for illegal purposes.

⏳ Retention Period

• Personal information is stored until the user requests deletion or performs the deletion operation themselves.

• After a user requests or performs the deletion operation, the data will be queued for deletion and completely deleted from the system within the next 30 days.

• In other cases, the data will continue to be secured on SOC JSC's server system.

👤 Access Rights

• Users have the right to request access, edit, or delete their personal data.

• Besides SOC JSC and legitimate third parties, no one is allowed unauthorized access to personal information.

🗑️ Data Deletion Instructions

• All applications developed by SOC JSC have a built-in function allowing users to actively delete their accounts. When performing the account deletion, all related data will also be deleted from the system.

• The account deletion function is usually located in sections like “Account → Delete Account” or